We keep this simple, like everything else.
What we collect. Only what you send us: your name, contact details, and whatever you write in an enquiry, application, or order request. Nothing more.
What we do with it. We use it to reply to you and to handle your order or application. We don’t sell it, share it, or add you to a mailing list you didn’t ask for.
What stays on your device. Your basket is stored in your own browser. It never leaves your device until you send an order request. No tracking, no analytics, no advertising cookies.
The Club Apps. The club runs two members-only apps: one for rides and events, and one for messaging. Neither is listed publicly on the app stores and there’s no signing up - access is issued by the club, to members, full stop. The club app also works in a web browser. If you’re not a member, none of this section applies to you.
What the club app holds. What the club puts in it: a member’s name or road name, their username, their officer title if they carry one, their answers to rides and events, and any dates they mark themselves away on the calendar. That’s the lot.
What the chat app holds. The same member details, a profile photo set by the club, and the messages, photos and reactions members choose to send in club conversations. A message is visible only to the people in that conversation, and they can see who has opened the conversation since it was sent. Senders can delete their own messages, the President can delete any, and deleted means deleted for everyone. Clearing a private chat is different: it only clears your own view, and the other person keeps theirs. If you report a message, the President keeps a copy of what was reported so it can be dealt with, even after the message itself is deleted.
Where it lives. On secure servers in the EU (Frankfurt), encrypted on the way there and back. Passwords are stored scrambled - nobody can read them, not even us.
What the apps don’t do. No location tracking. No ads. No analytics. Neither app touches your contacts, and the chat app only ever sees the photos you choose to attach - never the rest of your camera roll.
Face ID and fingerprint. The scan happens on your phone and stays on your phone. The apps only hear yes or no.
Notifications. Ride reminders are set on your own device. Alerts for new messages, new rides and events, club news, reminders to answer and the President’s Report come through Apple’s and Google’s notification services. Message alerts show the sender and the message; club alerts show what’s been posted. Turn any of them off in your phone’s settings any time.
Using the club app in a browser. Your browser remembers your sign-in and that you’ve passed the club’s password, so you don’t have to type them every visit. That stays in your own browser. The web version loads its fonts from Google Fonts, the same as this site.
Crash reports. If an app falls over, Apple or Google may send us the basics so we can fix it. Their rules, their wording.
Removal. Want your details gone? Email {{ removalEmail }} and they will be. From the apps: when you leave the club or ask to be removed, your login, profile, answers, time away and reactions are deleted, and you lose access to both apps straight away. Messages you’ve sent stay in club conversations under your name, as part of the club’s history. If you’d rather they went too, just say and they’ll be deleted. That’s it.